Background

Cornell-Mayo Associates
™ started developing point-of-sale (POS) software in 1981. Since that time, CMA has worked with some of the best known retailers in the world, including:

• Barnes & Noble
• Barnes and Noble College Booksellers
• Bealls
• Belk
• Bergdorf Goodman
• Boscov's
• Cusp
• Eileen Fisher
• Goody's
• Horchow
• Last Call
• Liquor Control Board of Ontario
• MBS Textbook Exchange
• Neiman Marcus
• New Brunswick Liquor Corporation
• Off 5th
• Palais Royal
• Peebles
• Saks Fifth Avenue
• Stage

Thirty Years of Retail Industry Experience
The CMA product line is widely recognized as bringing distinctive, technically advanced features to the marketplace. Millions of dollars have been invested in producing our current products. Our Omnistore™ product, offering Store Systems Anywhere,™ reflects thirty years of industry experience and knowledge over three generations of successful store systems.

Never a Failed Project
CMA has never had an unsuccessful pilot. Once our software is installed it keeps on working. All pilots have gone on to a complete roll-out. This is a record that no other company in the business can match.

Industry Recognized Excellence
Cornell-Mayo Associates earned an unprecedented 23 #1 rankings in the 2010 RIS Software Leaderboard, more than any other vendor in the history of the annual rankings. The RIS Software Leaderboard, now in its 11th year, is widely considered the most authoritative guide to the top retail technology software companies.

Cornell-Mayo was ranked #1 in the following overall categories:

• #1 – Leaders in Customer Satisfaction
• #1 – Quality of Support
• #1 – Quality of Service
• #1 – Ease of Administration/Maintenance
• #1 – Ease of Installation/Integration
• #1 – Leaders in Overall Performance
• #1 – Leaders in Targeted Solutions
• #1 – Leaders in Product Reliability
• #1 – Leaders in Total Cost of Operation
• #1 – Leaders in Return on Investment
• #1 – Leaders in Recommendation

In addition, Cornell-Mayo had first-place rankings in these additional categories:

• #1 – Customer Satisfaction Leaders by Specialty Retailers
• #1 – Mid–Size Vendor Customer Satisfaction Leaders
• #1 – Targeted Solutions Vendor Leaders in Customer Satisfaction
• #1 – Leaders in Total Cost of Operation by Tier One Retailers
• #1 – Leaders in Product Reliability by Tier One Retailers
• #1 – Leaders in Return on Investment by Tier One Retailers
• #1 – Leaders in Overall Performance by Tier One Retailers
• #1 – Leaders in Technology Innovation by Tier One Retailers
• #1 – Leaders in Administration/Maintenance by Tier One Retailers
• #1 – Leaders in Quality of Support by Tier One Retailers
• #1 – Leaders in Quality of Service by Tier One Retailers
• #1 – Leaders in Recommendation Status by Tier One Retailers.







Customer Size
• Tier 1 and Tier 2

Industry Segments
• General Merchandise
• Department Store
• Specialty